Terms & Conditions
- Information you upload or post to Contours may be seen by others
- We want your feedback on Contours but if you give it to us you don’t own it if we use it
- No warranties are made by Contours and Contours is not liable for your activities connected with the site and apps
- Contours can cancel your account if you misbehave
- There are easy ways to reach Contours support if you have questions or need help
Contours reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Site and App(s) or any portion thereof with or without notice. You agree that Contours shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Site and App(s) or any portion thereof.
To use the services available on the Site and App(s), you must complete the membership registration form. You agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the Site’s and App(s) registration form (“User Data”) and (b) maintain and promptly update the User Data to keep it accurate and current. You agree that Contours may use your User Data to provide services on the Site and App(s) for which you have expressed interest. If you provide any information that is inaccurate or not current, or Contours has reasonable grounds to suspect that such information is inaccurate or not current, Contours has the right to suspend or terminate your account and refuse any and all current or future use of the Site and App(s). In consideration of your use of the Site and App(s), you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of any applicable jurisdiction.
You are solely responsible for maintaining the confidentiality of the password associated with your account and for restricting access to your password and to your computer while logged into the Site and App(s). You accept responsibility for all activities that occur under your account or from your computer. We endeavour to use reasonable security measures to protect against unauthorised access to your account. We cannot, however, guarantee absolute security of your account, your Content or the personal information you provide, and we cannot promise that our security measures will prevent third-party “hackers” from illegally accessing the Site, App(s) or its contents. You agree to immediately notify Contours of any unauthorised use or your account or password, or any other breach of security, and to accept all risks of unauthorised access to the User Data and any other information you provide to Contours.
You understand that all information, data, text, software, sound, photographs, graphics, video, messages, tags, or other materials (“Content”), whether publicly posted or privately transmitted, available in connection with the Site and App(s) are the sole responsibility of the person from whom such Content originated. This means that you, and not Contours, are entirely responsible for all Content that you upload, post, email, transmit or otherwise make available via the Site and App(s). Contours does not control or monitor the Content posted to the Site and App(s) by others and, as such, does not guarantee the accuracy, integrity or quality of such Content. You understand that by using the Site and App(s), you may be exposed to Content that is offensive, indecent or objectionable. Under no circumstances will Contours be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available on the Site and App(s).
You agree to not use the Site and App(s) to: (a) upload, post, email, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libellous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable; (b) harm minors in any way; (c) impersonate any person or entity, including, but not limited to, a Contours official, forum leader, guide or host, or falsely state or otherwise misrepresent your affiliation with a person or entity; (d) upload, post, email, transmit or otherwise make available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships; (e) upload, post, email, transmit or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party; (f) upload, post, email, transmit or otherwise make available any unsolicited or unauthorised advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation; (g) upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; (h) interfere with or disrupt the Site and App(s) or servers or networks connected to the Site and App(s), or disobey any requirements, procedures, policies or regulations of networks connected to the Site and App(s); and/or (i) intentionally or unintentionally violate any applicable local, state, national or international law. You specifically agree not to access (or attempt to access) the Site and App(s) or the Content through any automated means (including the use of any script, web crawler, robot, spider, or scraper), and that you will not forge or manipulate identifiers in order to disguise the origin of any access (or attempted access) to the Site and App(s).
You acknowledge that Contours may or may not pre-screen or monitor Content, but that Contours and its designees shall have the right (but not the obligation) in their sole discretion to pre-screen, monitor, refuse or remove any Content that is available via the Site and App(s). Without limiting the foregoing, Contours and its designees shall have the right to remove any Content that violates the Terms or is otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any Content available in connection with the Site and App(s), including any reliance on the accuracy, completeness, or usefulness of such Content.
You acknowledge, consent and agree that Contours may access, preserve and disclose your User Data, Payment Method information and other Content if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the Terms; (c) respond to claims that any Content violates the rights of third parties; (d) respond to your requests for customer service; or (e) protect the rights, property or personal safety of Contours, its users and the public. Subject to the foregoing, Contours will use reasonable efforts to maintain the confidentiality of your User Data and Payment Method information.
The Site and App(s) are for your personal and noncommercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell for any commercial purposes any portion of the Site or App(s), use of the Site and App(s) or access to the Site and App(s).
You understand that use of certain features of the Site and App(s) may require you to purchase third party equipment or materials (e.g., GPS systems). While Contours may recommend the equipment or materials of certain third party suppliers, Contours shall have no responsibility for your acquisition or use of any third party equipment or materials and does not guarantee that third party equipment or materials will function with the Site and Apps(s) or will be error-free.
Content Submitted to the Site
Contours does not claim ownership of Content you may submit or make available for inclusion on the Site or App(s). However, with respect to Content you submit or make available for inclusion on the Site and App(s) (other than User Data or Payment Method information), you grant Contours a worldwide, perpetual, irrevocable, royalty-free and non-exclusive license, as applicable, to use, distribute, reproduce, modify, adapt, publicly perform and publicly display and otherwise exploit such Content on the Site and App(s) for the purposes of providing and promoting the Site and App(s) and the features and services available on the Site and App(s).
The Site and App(s) may provide you with the option of making certain Content that you submit to the Site and App(s) as private or available only to select users of the Site and App(s). If, upon submission of Content to the Site and App(s), you initially elect to mark such Content as private or available for a limited group of users, Contours will maintain the privacy of such Content in accordance with your election. However, if you do not elect to mark your Content as private or available for a limited group of users, or later change such designation to allow such Content to be made generally available, Contours can not and does not guarantee the privacy of such Content.
Dealings with Third Party Service Providers and Advertisers
Third party product and service offerings made available for purchase by you on the Site and App(s) are made and offered directly by the applicable third party service provider or advertiser. When you purchase any such product or service offering through the Site and App(s), you acknowledge that you are contracting directly with the applicable third party service provider or advertiser and not with Contours. Your correspondence or business dealings with, or participation in promotions of, third party service providers or advertisers found on or through the Site and App(s), including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such third party service provider or advertiser. Although we are interested in receiving feedback regarding our third party service providers and advertisers and their products and services, and may from time to time assist you in your dealings with such third party service providers and advertisers, Contours is not responsible for the performance or nonperformance of any third party service provider or advertiser. You are in no way obligated to use or transact business with any particular third party service provider or advertiser that appears on the Site or App(s). YOU AGREE THAT CONTOURS SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGES OF ANY KIND INCURRED BY YOU AS THE RESULT OF ANY OF YOUR DEALINGS WITH THIRD PARTY SERVICE PROVIDERS OR ADVERTISERS AVAILABLE ON THE SITE AND APP(S).
The Site and App(s) may provide, or third parties may provide, links to other Internet sites or resources. Because Contours has no control over such sites and resources, you acknowledge and agree that Contours is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products or other materials on or available from such sites or resources.
You are granted a limited, non-exclusive right to create a text hyperlink to the Site and App(s), provided such link does not portray Contours or any of its products or services in a false, misleading, derogatory or otherwise defamatory manner, and provided further that the linking site does not contain any pornographic, illegal, offensive, harassing or otherwise objectionable material. You are further granted a right to implement any RSS feeds located on the Site for your personal, non-commercial use, solely as described on the Site. We reserve the right to revoke these licenses generally, or your right to use specific links or RSS feeds, at any time, with or without cause.
Interactions with Site Users
The Site and App(s) function as a venue to connect members in a virtual information place. As a neutral facilitator, Contours is not directly involved in the actual transactions between members of the Site and App(s). As a result, Contours has no control over the truth, accuracy, quality, legality, or safety of postings made by users of the Site and App(s). Contours shall have no responsibility to confirm the identity of members. Contours shall also have no responsibility to confirm or verify the qualifications, background, or abilities of users of the Site and App(s). You shall at all time exercise common sense and good judgment when dealing with any user of the Site and App(s).
The Site and App(s) may provide you with the ability to send e-mails, post messages, communications to third party service providers, advertisers, other users and/or Contours. You agree to use communication methods available on the Site and App(s) only to send communications and materials related to the subject matter for which Contours provided the communication method, and you further agree that all such communications by you shall be deemed your Content and shall be subject to and governed by the Terms. By using any of the communications methods available on the Site and App(s), you acknowledge and agree that (a) all communications methods constitute public, and not private, means of communication between you and the other party or parties, (b) communications sent to or received from third party service providers, advertisers or other third parties are not be endorsed, sponsored or approved by Contours (unless expressly stated otherwise by Contours) and (c) communications are not pre-reviewed, post-reviewed, screened, archived or otherwise monitored by Contours in any manner, though Contours reserves the right to do so at any time at its sole discretion in accordance with the Terms. You agree that all notices, disclosures and other communications that we provide to you electronically shall satisfy any legal requirement that such communications be in writing.
You acknowledge and agree that the Site and App(s), any necessary software used in connection with the Site and App(s) (if any) and any Content available on the Site and App(s) contain proprietary and confidential information that is protected by applicable intellectual property and other laws. Except as expressly permitted by applicable law or authorised by Contours or applicable third party service providers or advertisers, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Site and App(s), the software or Content available on the Site and App(s) (other than Content that you may submit), in whole or in part.
Contours grants you a personal, non-transferable and non-exclusive right and license to access and use the Site and App(s); provided that you do not (and do not allow any third party to) copy, modify, create a derivative work from, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the Site and App(s). You agree not to access the Site and App(s) by any means other than through the interface that is provided by Contours for use in accessing the Site and App(s).
The term CONTOURS, the Contours logo and other Contours logos and product and service names are the exclusive trademarks of, and are owned by, Contours, Inc., and you may not use or display such trademarks in any manner without Contours’s prior written permission. Any third party trademarks or service marks displayed on the Site and App(s) are the property of their respective owners.
Contours reserves all rights not expressly granted hereunder.
Claims of Copyright Infringement
If you have reason to believe any part of the Content of the Site and or App(s) infringes the copyrights of others, please notify our Copyright Agent immediately using the contact information provided below. It is our policy to investigate any allegations of copyright infringement brought to our attention. We reserve the right in our sole discretion to immediately suspend and/or terminate access to any Site and App(s) by any user who is alleged to have posted infringing materials or a link to infringing materials on the Site and App(s) and to immediately remove or disable the allegedly infringing Content or link.
If you are the copyright owner (or are authorised to act on behalf of the copyright owner), please notify our Copyright Agent immediately if you believe that (a) any Content displayed on the Site and App(s) infringes your copyright or (b) any link posted on the Site and App(s) links to materials that infringe your copyright. As soon as we receive your notice of claimed infringement, in the form described below, we will promptly remove or disable access to the materials that are claimed to be infringing (or the subject of infringing activity). Your notice must be in writing and must include the following: a description of the copyrighted work you believe has been infringed (or if you believe multiple copyrighted works have been infringed, a representative list); a description of the material you believe is infringing or the subject of infringing activity, together with enough information to permit us to locate the material on the applicable Site or App; enough information to permit us to contact you, such as, your name, address, telephone number and, if available, e-mail address; a statement that you have a good faith belief that the allegedly infringing use of the material was not authorised by the owner of the exclusive right that is allegedly infringed (the “copyright owner”), an agent for the copyright owner, or by law; a statement that all of the information you have provided is accurate; and a statement, made under penalty of perjury, that you are the copyright owner or are authorised to act on behalf of the copyright owner. Your notice must be signed (physically or electronically) and must be addressed as follows:Copyright Agent
We welcome your comments, feedback, suggestions, and other communications regarding the Site and App(s) and the information and services we make available through the Site and App(s) (collectively, “Feedback”). While you are not obligated to provide Feedback, in the event that you provide Feedback, you hereby grant to Contours a worldwide, non-exclusive, transferrable, assignable, sub-licenseable, perpetual, irrevocable, royalty-free license to copy, distribute, create derivative works of, publicly display and perform and otherwise exploit such Feedback and to use, make, have made, sell, offer for sale, import and export products and services based on such Feedback. For this reason, we ask that you not send Contours any Feedback that you do not wish to license to us as set forth above.
Disclaimer of Warranties and Liability
THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND CONTENT AVAILABLE ON THE SITE AND APP(S) IS PROVIDED TO YOU “AS IS” AND WITHOUT WARRANTY. CONTOURS AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS HEREBY DISCLAIM ALL WARRANTIES WITH REGARD TO SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND CONTENT, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. CONTOURS AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS MAKE NO WARRANTY THAT (a) THE SERVICE WILL MEET YOUR REQUIREMENTS; (b) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; (c) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; (d) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS; AND (e) ANY ERRORS IN THE SITE AND APP(S) WILL BE CORRECTED.
YOU EXPRESSLY AGREE THAT CONTOURS IS NOT PROVIDING MEDICAL ADVICE VIA THE SITE OR APP(S). THE CONTENT PROVIDED THROUGH THE SITE AND APP(S), INCLUDING ALL TEXT, PHOTOGRAPHS, IMAGES, ILLUSTRATIONS, GRAPHICS, AUDIO, VIDEO AND AUDIO-VIDEO CLIPS, AND OTHER MATERIALS, WHETHER PROVIDED BY US OR BY OTHER ACCOUNT HOLDERS OR THIRD PARTIES IS NOT INTENDED TO BE AND SHOULD NOT BE USED IN PLACE OF (a) THE ADVICE OF YOUR PHYSICIAN OR OTHER MEDICAL PROFESSIONALS, (b) A VISIT, CALL OR CONSULTATION WITH YOUR PHYSICIAN OR OTHER MEDICAL PROFESSIONALS, OR (c) INFORMATION CONTAINED ON OR IN ANY PRODUCT PACKAGING OR LABEL. SHOULD YOU HAVE ANY HEALTH RELATED QUESTIONS, PLEASE CALL OR SEE YOUR PHYSICIAN OR OTHER HEALTHCARE PROVIDER PROMPTLY. SHOULD YOU HAVE AN EMERGENCY, CALL YOUR PHYSICIAN OR 911 IMMEDIATELY. YOU SHOULD NEVER DISREGARD MEDICAL ADVICE OR DELAY IN SEEKING MEDICAL ADVICE BECAUSE OF ANY CONTENT PRESENTED ON THIS SITE AND APP(S), AND YOU SHOULD NOT USE THE SITE AND APP(S) OR ANY CONTENT ON THE SITE AND APP(S) FOR DIAGNOSING OR TREATING A HEALTH PROBLEM. THE TRANSMISSION AND RECEIPT OF OUR CONTENT, IN WHOLE OR IN PART, OR COMMUNICATION VIA THE INTERNET, E-MAIL OR OTHER MEANS DOES NOT CONSTITUTE OR CREATE A DOCTOR-PATIENT, THERAPIST-PATIENT OR OTHER HEALTHCARE PROFESSIONAL RELATIONSHIP BETWEEN YOU AND CONTOURS.
YOU EXPRESSLY AGREE THAT YOUR ACTIVITIES, WHICH GENERATE THE CONTENT YOU POST OR SEEK TO POST ON THE SITE AND APP(S) CARRY CERTAIN INHERENT AND SIGNIFICANT RISKS OF PROPERTY DAMAGE, BODILY INJURY OR DEATH AND THAT YOU VOLUNTARILY ASSUME ALL KNOWN AND UNKNOWN RISKS ASSOCIATED WITH THESE ACTIVITIES EVEN IF CAUSED IN WHOLE OR PART BY THE ACTION, INACTION OR NEGLIGENCE OF CONTOURS OR BY THE ACTION, INACTION OR NEGLIGENCE OF OTHERS.
YOU EXPRESSLY AGREE TO RELEASE CONTOURS, ITS SUBSIDIARIES, AFFILIATES, OFFICERS, AGENTS, REPRESENTATIVES, EMPLOYEES, PARTNERS AND LICENSORS (THE “RELEASED PARTIES”) FROM ANY AND ALL LIABILITY CONNECTED WITH YOUR ACTIVITIES, AND PROMISE NOT TO SUE THE RELEASED PARTIES FOR ANY CLAIMS, ACTIONS, INJURIES, DAMAGES, OR LOSSES ASSOCIATED WITH YOUR ATHLETIC ACTIVITIES. YOU ALSO AGREE THAT IN NO EVENT SHALL THE RELEASED PARTIES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH (a) YOUR USE OR MISUSE OF THE SITE AND APP(S), (b) YOUR USE OR MISUSE OF EQUIPMENT OR PROGRAMS CREATED OR LICENSED BY CONTOURS WHILE ENGAGED IN ATHLETIC ACTIVITIES, (c) YOUR DEALINGS WITH THIRD PARTY SERVICE PROVIDERS OR ADVERTISERS AVAILABLE THROUGH THE SITE AND APP(S), (d) ANY DELAY OR INABILITY TO USE THE SITE AND APP(S) EXPERIENCED BY YOU, (e) ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES OR CONTENT OBTAINED THROUGH THE SITE AND APP(S), WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF CONTOURS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.
You agree to indemnify and hold Contours and its subsidiaries, affiliates, officers, agents, representatives, employees, partners and licensors harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of Content you submit, post, transmit or otherwise seek to make available through the Site and App(s), your use of the Site and App(s), your athletic activities which generate the Content you post or seek to post on the Site and App(s) (including, but not limited to, athletic activities in connection with any contests, races, group rides, or other events which Contours sponsors, organizes, participates in, or whose Site and App(s) is used in connection with), your connection to the Site and App(s), your violation of the Terms, or your violation of any rights of another person or entity.
You agree that Contours may, under certain circumstances and without prior notice, immediately terminate your account and/or access to the Site and App(s). Cause for such termination shall include, but not be limited to, (a) breaches or violations of the Terms or other incorporated agreements or guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you (self-initiated account deletions), (d) discontinuance or material modification to the Site and App(s) (or any portion thereof), (e) unexpected technical or security issues or problems, (f) extended periods of inactivity, and/or (g) nonpayment of any fees owed by you in connection with the Site and App(s). Termination of your account may include (x) removal of access to all offerings within the Site and App(s), (y) deletion of your information, files and Content associated with or inside your account, and (z) barring of further use of the Site and App(s). Further, you agree that all terminations for cause shall be made in Contours’s sole discretion and that Contours shall not be liable to you or any third party for any termination of your account or access to the Site and App(s).
This Site and App(s) are controlled by Contours from within the United Kingdom (U.K). Contours makes no representation that the Content in the Site and App(s) or the Site and App(s) are appropriate or available for use in other locations, and access to them from territories where their content or use is illegal is prohibited. Those who choose to access this Site and App(s) from locations outside of the United Kingdom do so on their own initiative and are responsible for compliance with applicable local laws. You may not use or export the Content in violation of U.K export laws and regulations. Any action related to the Site and App(s), the Content or the Terms shall be governed by English law, without regard to conflicts of laws thereof. You hereby consent and submit to the exclusive jurisdiction and venue in courts located in the United Kingdom for any legal proceedings related to the Site, App(s), or the Terms. If any party hereto brings any suit or action against another for relief, declaratory or otherwise, arising out of these Terms, the prevailing party will have and recover against the other party, in addition to all court costs and disbursements, such sum as the court may adjudge to be reasonable attorneys’ fees. Except to the extent prohibited by applicable law, the parties agree that any claim or cause of action arising out of or related to use of the Site, App(s) or the Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.
You agree that no joint venture, partnership, employment or agency relationship exists between you and Contours as a result of the Terms or your use of the Site and App(s). The Terms constitute the entire agreement between you and Contours with respect to your use of the Site and App(s). The failure of Contours to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. If any provision of the Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect. You may not assign, delegate or otherwise transfer your account or your obligations under these Terms without the prior written consent of Contours. Contours has the right, in its sole discretion, to transfer or assign all or any part of its rights under these Terms and will have the right to delegate or use third party contractors to fulfil its duties and obligations under these Terms and in connection with the Site and App(s). Contours’s notice to you via email, regular mail or notices or links on the Site and App(s) shall constitute acceptable notice to you under the Terms. A printed version of the Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to the Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Section titles and headings in the Terms are for convenience only and have no legal or contractual effect. Any rights not expressly granted herein are reserved.
Support and Questions
We will provide support to you related to the Site and App(s) via the following methods:
We strive to respond to support requests within 48 hours after the request is placed.
If you have any questions regarding these Terms, please contact us by email at email@example.com.